Maeve

Features

Everything a small home runs on, in one place.

The med pass, resident care, staff and the home’s records, built on Arizona’s assisted living rules. A phone for the care, a desk for the paperwork.

Medications · R9-10-817

A med pass built for the hallway.

Doses are grouped by time and by resident, with allergies, risks and the order’s instructions beside each one. Every dose is confirmed as it’s recorded, so the record is the same on every phone in the home. Orders come in from the pharmacy’s MAR, a scanned order, or a typed or handwritten list.

  • Administration and assistance with self-administration, kept apart as the rules require
  • As-needed (PRN) doses with the reason, the minimum gap and the daily limit
  • Verbal orders tracked to their written copy, due within 14 days
  • Controlled medication counts, kept with the record
  • Printable downtime sheets for the day the internet goes out

Why it matters: the medication record is the heart of a survey. A missed or doubled dose shows at once, with a name on it.

The desktop med pass with the evening doses recorded, grouped by time and by residentThe desktop med pass with the evening doses recorded, grouped by time and by resident

Residents · R9-10-807

Each resident’s file, laid out like the binder.

The File tab lists every paper by binder section and says which are on file, missing or not needed. Diagnoses come from the ICD-10 list as you type, and an insurance card fills itself in from its picture. The Emergency tab holds the EMS form, the code status and who to call.

  • Service plans reviewed on each care level’s cycle, and after a significant change
  • Face sheet and EMS transfer form, ready to print with your logo
  • Vital signs, activities of daily living and meals, recorded as they happen

Why it matters: a chart with a paper missing is a citation. The File tab shows the gap before the surveyor does.

A resident’s File tab with 3 missing: the face sheet and EMS form on file, the advance directive and HIPAA release missingA resident’s File tab with 3 missing: the face sheet and EMS form on file, the advance directive and HIPAA release missing

Staff · R9-10-806

Nobody works a shift they aren’t cleared for.

A caregiver on shift with a lapsed card is a citation, and the card is usually in a drawer. Maeve keeps each caregiver’s training, CPR and first aid, TB screening, fingerprint card and Adult Protective Services check with its expiration date. When one lapses, it says why, and that person can’t be scheduled until it’s renewed.

  • Renew from the expiration date, with the camera taking both sides of the card
  • Job titles with their ADHS meaning: manager, caregiver in charge, caregiver
  • The schedule by day, week or month, with call-outs and cover

Why it matters: a surveyor pulls staff files early. Every card has a date, and nobody with a lapsed one is on the schedule.

Today’s schedule, with Tomas Okonkwo marked Not cleared and the reason under the scheduleToday’s schedule, with Tomas Okonkwo marked Not cleared and the reason under the schedule

Compliance Items · R9-10-819

Record the drill, and the drill is documented.

Compliance Items is the home’s compliance binder, kept for you: every log and paper a surveyor asks for, by subject, with what’s due at the front. Fire drills, detector tests, pest control, the infection and complaints logs, and every contracted service with its signed agreement each run on their own clock.

  • Every item names its ADHS rule and when it’s next due
  • Caught up, Items due or Behind, at the top of the page
  • Nothing shows as overdue before you’ve set it up
  • One button builds the survey packet, with a cover and contents
2 hoursis all ADHS allows to hand over the records it asks for. The survey packet is built from what you already keep.
Compliance Items marked Behind, with what’s due at the front, each item numbered in its place in the binderCompliance Items marked Behind, with what’s due at the front, each item numbered in its place in the binder

Incidents · R9-10-803

The state’s deadlines are built in, so nobody looks them up.

Falls, self-injury, medication errors and allegations each carry the deadlines Arizona sets. Maeve counts the working days and lists what’s still to do on each report. A 911 call is reported as an incident and fills in the EMS form, and the report says who at the home was told.

  • ADHS notices with their due dates, flagged on the shift screen when late
  • Follow-up checks after an incident, put on the resident’s day
  • Incident trends by week, month and year, reviewed each quarter

Why it matters: a late report to the state is the citation that follows a home. The clock starts with the report, not with somebody remembering.

The incidents list: two falls, a self-injury and an abuse allegation, each with the work still to doThe incidents list: two falls, a self-injury and an abuse allegation, each with the work still to do

Policies · R9-10-803(C)

The policy manual, written and kept current.

Upload your paper binder and Maeve matches it to the required topics, or let Maeve write the ones you’re missing with your home’s details in them. Every policy is approved, signed by staff and kept on its review clock.

A medication administration policy, adopted, approved by a pharmacist, with the staff who have signed itA medication administration policy, adopted, approved by a pharmacist, with the staff who have signed it

For caregivers

Built for the caregivers who use it every shift.

Caregivers see what’s due now, who it’s for and what the order says, on the phone in their pocket. At night the screen turns dark by itself, so it doesn’t light up a sleeping resident’s room.

  • Their own phone, or a shared tablet with a PIN for each caregiver
  • Meds, vitals and ADLs for the whole shift on one board
  • A handoff to read coming on, and one to leave going off

Also included

  • Service plans

    Reviewed on the cycle each resident’s care level requires, and within 14 days of a significant change.

  • Vitals and daily care

    Vital signs, activities of daily living and meals, recorded as they happen.

  • Shift handoff

    What the next shift needs to know, in one place at the change of shift.

  • Face sheets and EMS forms

    A resident’s face sheet and the EMS transfer form, ready to print with your logo.

  • Menus and activities

    A monthly calendar that prints for the wall, or a week at a time.

  • Team meetings

    The next meeting first, with the past ones beside it.

  • Several homes, one account

    Run more than one home, with staff who work across them.

  • Light by day, dark at night

    The screen follows the sun over Arizona, or the setting each person picks.

  • Export everything

    Every record, document and the audit trail as one file, any time.

Start with the paper you have.

Take a picture of each MAR, face sheet and staff card with your phone, and Maeve reads them into your records. You check every line before you switch over. If you’d rather hand off the data entry, Maeve support will do it for you during setup.